In a remarkable incident in April 2018, four-year-old Charlotte Perry showcased extraordinary courage and composure when her mother, Tracy, fell unexpectedly, becoming trapped under a chair due to her chronic complex migraine condition. Tracy’s medical condition, which causes sudden loss of consciousness, had taught Charlotte how to contact emergency services, a skill that proved vital on that fateful day.
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The dramatic call to triple zero captured Charlotte’s calm demeanor as she provided essential details to the operator, ensuring prompt assistance for her mother. Tracy, who did not lose consciousness during the incident but couldn’t move due to previous hip replacements, expressed admiration for her daughter’s resilience.
Charlotte’s parents, Andrew and Tracy, had previously prepared her for such emergencies, emphasizing the importance of contacting emergency services. Tracy, who has been battling her health condition since 2015, acknowledged the significance of Charlotte’s actions, stating, “She stepped up when we needed her. If she hadn’t, I hate to think what may have happened.”
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In recognition of her bravery and clear thinking during the emergency, Charlotte Perry received the Emergency Services Telecommunications Authority Award, becoming a Junior Triple Zero Hero. These awards, now in their 14th year, aim to acknowledge and honor young individuals for their exceptional courage and presence of mind in critical situations.
Despite the ongoing health battles Tracy faces, she expressed gratitude towards the Upway community for their support. However, Tracy could not attend the formal presentation of Charlotte’s award, expressing how it broke her heart. The incident serves as a testament to the importance of teaching young children emergency procedures and the incredible impact they can have during unforeseen crises.